• Identification of intangible assets
• Knowledge sharing and its impact on corporate culture
• Introduction to social network systems
• Workforce productivity and analysis of workflows
• Strategies for measuring knowledge management
• Preparation of a knowledge management framework

The "RCO™ Boot Camp"

The "RCO™ Boot Camp" is designed to help your organization look at content as pieces rather than a whole, so that reusable portions can be identified. Reusable Content Objects (RCOsT), once identified, will help your organization create a "content roadmap" that will encourage the quick and efficient development of reusable materials. This hands-on workshop includes 2-5 days of onsite consulting, designed to meet your particular needs. The workshop is customizable, but typically covers:

• Introduction to and benefits of Reusable Content Objects™
• Sourcing organizational information
• Content analysis for RCOT opportunities
• Creating information models and metadata
• Identifying the best technology for your requirements
• Change management strategies for content management system implementations

Information Modeling and Structured Writing

Modeling, structuring information and writing are key components of a successful content management strategy. This workshop will teach participants to formalize content structure, how to build a content framework, and other tactics designed to ease the development and maintenance of your content management program. Topics include:

• Content analysis methodology and process
• Information modeling
• Reusable Content Object™ creation
• Identification of supporting mechanisms for the framework

Knowledge Management Strategies for Excellence

A successful KM strategy ensures that employees, suppliers, partners, customers and other stakeholders always have access to high-quality, timely data and information. This 3-5 day workshop examines systems issues, as well as how your organization builds and manages its knowledge assets. The information covered in these sessions also leads to an excellence component of the Baldrige Award. Topics include:

• Examination of current information management systems
• Identification of systems reliability and availability challenges
• Analysis of the knowledge that people need to do their work ?
• Developing a system that adds value for internal and external customers
• Security and confidentiality analysis of the current system and creating a framework for growth
• Planning the application of knowledge systems to increase productivity

Customized Workshops

You may already have a knowledge or content management strategy in place, but still have a gap that needs to be addressed. Our seasoned consultants will help you bridge that gap with a customized workshop. Our goal is to work with your team to identify the challenges you are facing and work together to tailor a solution that keeps your project on time, and within budget.